Frequently Asked Questions
How does the Smart Anti-Snoring Device actually work?
Our device uses gentle EMS (electrical muscle stimulation) to train and strengthen the throat muscles that cause snoring when they relax during sleep. With just 10 minutes of use before bed, it helps keep your airway open naturally, so you can breathe quietly and sleep deeply — no masks or mouthguards required.
Is it safe to use every night?
Yes - it’s clinically tested and completely safe for daily use. The gentle stimulation is comfortable and specifically designed for the throat area. It’s an easy, non-invasive way to help reduce snoring without discomfort or side effects.
Where are you located?
Our head office is located in Melbourne, Victoria, Australia
How much does shipping cost?
Shipping is free on all orders to Australia.
How soon will I notice results?
Many customers report improvements within the first few nights, with the biggest results showing after consistent use for 2–3 weeks. The more regularly you use it, the stronger and more responsive your airway muscles become - helping to reduce or even eliminate snoring long-term.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at aussiestore.shop@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.